Recent Posts

Why Closing Your Door Can Save You Thousands.

11/1/2019 (Permalink)

An electrical fire left a gaping hole in this homeowners drywall. A recent house fire left extensive damage to the home and contents.

The thought of a fire for a home or business owner can cause a slew of emotions. Closing doors is one small step that can help contain the extent of damage.

Closing doors prevents the fire from getting more oxygen and room to spread at a faster rate. Smoke and soot travel throughout the house and breathing in the smoke inhalation is very dangerous. Smoke contains many toxic products including carbon monoxide. It is important to close your bedroom door at night while you sleep. The alarms will go off and wake you up, giving you time to get out without the flames, toxic smoke, and high head temperatures in your room. Make sure you check the smoke detectors in your home often and have one close to where you sleep. SERVPRO of Spencer & Iowa Great Lakes is here to help make your home or business "Like it never even happened."

SERVPRO provides mitigation services for fire, smoke, and soot removal to personal belongings and the home structure.  To help keep your mind at ease during this stressful time, our team of professionals will inventory your belongings for disposal or cleaning in addition to scheduling the duct cleaning and possible reconstruction if necessary.  Our goal is to help you through every step of your fire restoration.  

If disaster strikes call SERVPRO of Spencer & Iowa Great Lakes at 712-262-4379.

Winter Storm Power Outage Tips

11/1/2019 (Permalink)

A winter blizzard bearing down on northwest Iowa. Last winter northwest Iowa saw its fair share of winter weather, predictions are showing more snowfall than previous years currently.

Winter storm season is quickly approaching here in northwest Iowa.  We wanted to take a moment and give you a list of things to think about if mother nature rears her ugly side. 

Following these steps during a power outage can help you stay safe.

When an outage happens unexpectedly it can:

  • Slow down or stop communications, water, and transportation.
  • Leaves many businesses unable to operate.
  • Causes food spoilage and water contamination.
  • Prevent use of medical devices, medical facilities do have backup generators that run during these situations.


  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer.
  • Avoid getting carbon monoxide poisoning. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stove-top or oven to heat your home.
  • Put on layers of warm clothing if your home or business begins losing heat rapidly. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another that has heat to keep warm.
  • Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary “surges” or “spikes” that can cause damage.
  • Consult an electrician or engineer before purchasing and installing a generator for your home. NEVER run a generator inside a home or garage or connect it to your home's electrical system.

SERVPRO of Spencer & Iowa Great Lakes is here to help in the event you experience any damage to your home or business during a storm.

If disaster strikes call SERVPRO of Spencer & Iowa Great Lakes at 712-262-4379.

Fire...What Are Your Next Steps.

11/1/2019 (Permalink)

Heavy smoke and soot damage covers this northwest Iowa apartment complex. A spring fire left many residents looking for temporary residence due to the extent of the damage throughout the complex.

Like anyone, after a fire you want things to go back to normal but might not know what steps to take. The U.S. Fire Administration (FEMA) offers a guide for your next steps after a fire at

This is a general guide and dependent on the nature and extent of your damage, you may need to consider other steps specific to your situation and your needs. Fires can create an overwhelming to-do list, but SERVPRO of Spencer & Iowa Great Lakes is here to help guide you through the process.

As fire and water experts, we have seen many different scenarios and can assist you in ways that go above and beyond what you might expect from a fire restoration company. When you have questions or concerns during any part of the recovery process, our team has the insight and experience to answer your questions and guide you through this stressful time.

As stated by FEMA, “Anything you want to save or reuse will need to be carefully cleaned,” and this is where SERVPRO of Spencer & Iowa Great Lakes comes in. We are here to help restore your home or business and your cherished belongings with care. We care about the families that experience home fires and have a sincere drive towards making fire damage “Like it never even happened.”

We are proud to serve our local communities:

  • Clay County
  • Dickinson County
  • Emmet County
  • Kossuth County
  • Lyon County
  • O'Brien County
  • Osceola County
  • Palo Alto County
  • Sioux County
  • And Southwest Minnesota

If disaster strikes call the team of SERVPRO of Spencer & Iowa Great Lakes at 712-262-4379

SERVPRO of Spencer & Iowa Great Lakes Takes Time For Team Building

10/31/2019 (Permalink)

Photo of owner Ryan Brooks with his nylon "hat" preparing for team building battle. During a team building event, even Ryan was prepared for his challenge.

SERVPRO of Spencer & Iowa Great Lakes owners, Ryan & Kristine Brooks, believe the key to their long-term success is the strength of their team and having everyone invested in their philosophy of "Work Hard/Play Hard".  Recently the two led a team building activity to encourage the mindset that we will succeed as a team and to remind everyone that each member of our crew has a role in the success of the business.  

Ryan took his place as grill master and cooked up a meal fit for his army.  Afterwards the team broke out into smaller groups for a little friendly competition.  Teams competed in an architecture challenge with spaghetti noodles and marshmallows, a water bottle challenge with a nylon hat and tennis ball, and a friendly game of heads up.  The overall winners of the challenges were able to take an afternoon off on Ryan & Kristine.   

At the end of the day everyone had fun and was able to relax rather than focusing on the next job.  Ryan & Kristine felt that it was a great time to bring everyone together after the recent transition of ownership and ensuring that everyone remained on the same page and remained invested in the common goal.  

Mold Removal Versus Mold Remediation

10/31/2019 (Permalink)

A Mold Colony Growing Behind Trim-work This homeowner found multiple mold colonies growing behind their trim-work after multiple water damage events.

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, due to the nature of mold growth there is simply no guarantee that the mold will be removed in its entirety.  

A qualified restoration company understands the science behind mold and mold growth. The team at SERVPRO of Spencer & Iowa Great Lakes has the training and expertise to remediate the mold issue in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process remains the same.  After the levels have reached a more natural level the key is to control the moisture levels and air flow in that area to prevent more colonies from growing.

SERVPRO of Spencer & Iowa Great Lakes specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water, or mold damage event.

If you suspect mold in your home or business call the professionals at SERVPRO of Spencer & Iowa Great Lakes. 712-262-4379

SERVPRO Trains to be the Best Ahead of the Rest

10/31/2019 (Permalink)

CE Training Event June 2019 In addition to staff training, SERVPRO of Spencer & Iowa Great Lakes also offers CE training throughout the year.

SERVPRO stands as one of the leaders in fire and water restoration with locations to assist across the country. What makes SERVPRO continue to be a leading restoration vendor is our commitment to extensive training and certifications in regard to the services we offer northwest Iowa and southwest Minnesota.

On-going training is a vital piece of this industry where personal belongings, homes, and businesses are being dealt with. The team stays up-to-date on not only requirements but also the newest technology and software programs.

The SERVPRO of Spencer & Iowa Great Lakes team maintains several certifications under the Institute of Inspection Cleaning Restoration Certification (IICRC). These include

  • Water Removal Technician
  • Odor Control Technician
  • Fire and Smoke Technician
  • Carpet Cleaning Technician
  • Health and Safety Technician
  • Amongst many others

This allows the team to be fully prepared for any scenario, highlighting our ability to assess the disaster to make it “Like it never even happened.” SERVPRO has been able to tailor products and cleaners for a multitude of scenarios by staying ahead of the competition with our technology and training.

SERVPRO of Spencer & Iowa Great Lakes is committed to a solutions-based mentality and continuing to grow our knowledge and certifications to help when the need arises.

Remember, if disaster strikes call 712-262-4379

Lyon County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/11/2019 (Permalink)

Flooded Basement due to heavy rains. This home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Lyon County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 712-262-4379

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Spencer & Iowa Great Lakes and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 712-262-4379

Sprinkler Systems - Common Culprit of Water Damage

10/7/2019 (Permalink)

How Sprinkler Heads Work Call SERVPRO of Spencer & Iowa Great Lakes if you have issues with your sprinkler systems. 712-262-4379

Sprinkler systems are commonly installed in commercial and industrial buildings. They save employees lives and the building structure when a fire occurs. However, they do cause water damage when putting out the fire or with system malfunction. 

SERVPRO of Spencer & Iowa Great Lakes is here to help.  Fire sprinklers are activated when the mercury liquid filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke.  They are actually activated by heat. Common failures occur with sprinkler heads when the line freezes from cold or the head gets hit or pulled on. 

Our team is here to help when you need it most. Whether you take advantage of our Emergency Ready Profile program or not, take the time to locate your sprinkler system shut off valves and have the appropriate contact information for the service provider. 

If you find yourself with water damage due to a malfunctioning sprinkler head or fire cleanup call SERVPRO of Spencer & Iowa Great Lakes at 712-262-4379.

Self Clean Up Leads to Huge Problems

10/4/2019 (Permalink)

Hardwood Floor Drying Equipment Drying equipment attempts to save flooring after a burst water line to an ice machine.


I ran into a friend of mine while out and about the other day and through our conversation he shared he walked into his house after a night out to find the hose to his refrigerator had burst and he had water everywhere.  

He spent nearly 3 hours cleaning up the water and after feeling he had done an adequate job, he threw some fans on it and called it good.  

Fast forward a few days and his home started to smell musty, his laminate flooring had developed a wave, and the floor joists in his basement were starting to discolor.  


The quick answer is call SERVPRO of Spencer & Iowa Great Lakes. The long answer is what could have been a quick restoration process will now involve replacing the laminate flooring, potential reconstruction on drywall and trim, and mold treatment on the sub-floor & floor joists.  

Sadly, what could have started as a simple 3 day drying process now leads to a week plus of restoration and reconstruction.  

If you find yourself in a similar situation, no matter how tempting it is to save money, make the right choice and call the professionals at SERVPRO of Spencer & Iowa Great Lakes. 


Fire Damage - Replace or Restore

10/4/2019 (Permalink)

Fire Before & After Soot damage on a light fixture after a home fire last year.

SERVPRO of Spencer & Iowa Great Lakes strives to restore your home after a fire.

The soot penetrates all of your home’s furnishings. Our team is trained to properly assess every item to determine what is salvageable and what is not.  Those un-salvageable items will be inventoried and shared back with the home or business owner as well as the insurance adjuster.

There are many variables that are considered when determining what should go through the restoration process or be replaced. 

Determinations are made depending on the type of soot, how close the item was to the source of the fire, the material affected, and the value of the item. 

Every home is unique as well as every fire. The SERVPRO of Spencer & Iowa Great Lakes team carefully assesses the damages and involves you and your insurance company in every step to draft a plan and timeline to restore your home.

SERVPRO of Spencer & Iowa Great Lakes is committed to helping make it “Like it never even happened."

For your fire and soot damage call 712-262-4379.